According to the Bureau of Labor Statistics, Case Management is one of the fastest-growing occupations in the country. They estimate that employment within Case Management will grow 11 percent by 2024. That’s faster than the average growth rate and translates into an additional 44,200 jobs by 2024.

What Is Case Management

Case Management is a specialty healthcare practice that promotes high-quality, cost-effective healthcare outcomes. Case Managers advocate on behalf of their patients to ensure they receive the necessary care required for optimal health and independence.

The mindset behind case management is simple: When a patient reaches their highest level of health and independence, everyone – the patient, their family, healthcare delivery system, and reimbursement sources – benefits.

The Job

Case Managers work within the healthcare industry, providing personalized services to help patients meet their healthcare needs. Case Managers are typically responsible for:

  • Patient referrals
  • Care coordination
  • Healthcare evaluation and adjustments as needed
  • Assessment of the overall healthcare programs involved in the patient’s care

Case Managers frequently have experience in nursing or social work. They work in close collaboration with physicians, medical and nonmedical professionals to navigate and meet the complexities of each patient’s individual needs. Case managers also:

  • Ensure ethical and legal issues receive the necessary attention
  • Obtain long-term or home care following a stay in a healthcare facility
  • Assess and make provisions for a patient’s future needs
  • Review hospital charts
  • Facilitate patient intake and discharge


Most employers require Case Managers to have an undergraduate degree, typically a bachelor of science in either nursing or social work, in addition to clinical experience. Some companies require additional certifications from either the Commission for Case Manager Certification or the Case Management Society of America.

Personality & Skill Set

Those best suited to case management are compassionate, empathetic individuals who enjoy assisting others. Additionally, those interested in case management should:

  • Excel at organization
  • Possess strong communication and interpersonal skill
  • Be comfortable dealing with a variety of people from different social, economic and cultural circles
  • Be capable of successfully navigating stressful situations in the workplace

Where Do Case Managers Work?

Case Managers are needed across a variety of organizations with specialties including:

  • Healthcare facilities
  • Aging
  • Addictions
  • Child welfare
  • Disabilities
  • Mental health
  • HIV/AIDs
  • Long-term care
  • Refugee and immigrant services

Case managers frequently work for organizations such as:

  • Healthcare providers
  • Hospitals
  • Health insurers
  • HMOs

If you’re a nurse or social worker interested in Case Management or if you’re a Case Manager looking for something new, take a look at the variety of opportunities on our job board. Are you ready to submit an application? Contact the case management specialists at MedPartners and take your next step today.


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